5 Tips on How To Choose
The Right Solutions Provider
Lets face it, mistakes cost money. Choosing the right solutions
provider is a weighty decision that can affect your bottom line and mistakes
can very quickly sever a valuable business relationship. Proper customer
care in the form of clear communication, managed expectations, and on-time/
on-budget implementation is crucial.
In the vast sea of solution providers jockeying for your business how
do you find the perfect partner match?
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1. Understand the scope of work.
What are you looking for the solutions provider to accomplish? A simple upgrade or a complete strategy plan to design and implement a new business initiative? Changes in scope can bring a project to a screeching halt while everyone involved regroups. Understand the potential scope of work and communicate your needs clearly in your Request For Proposal (RFP).
What to Expect: A good solutions provider will ask clarifying questions
to gain a complete understanding of the project scope. Based on the RFP
and subsequent conversations, the proposal you receive should have a complete
project overview as understood by the solutions provider.
Review the proposed project overview carefully. Getting it right here is a good sign the solutions provider understands your project needs. Its also the first step to managing your ROI.
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